How To Buy
To get started restoring, choose a gripping method (tugging device), select a source of tension (straps, weights, self-tensioning device, extender rig, etc), and record your glans-width measurements. Items described as “kits” include everything you would need to start, although perhaps not everything you might want. Contact us for advice.
To purchase TLC products, go to our shop pages, specify size and color options, and then use the ADD TO CART and VIEW CART buttons. You’ll select a shipping method and checkout with PayPal, where you can use any major credit card or your PayPal account. You DON’T need to open a PayPal account to use this feature. You can also click Pay by Check to see your total and submit payment by mail, Western Union, or other method you’ve arranged with us. The site can remember your details if you choose to sign-up, but you don’t need to log in to purchase. (And note that the log-in for our free User Forum is completely separate from the TLC Tugger shopping log-in.)
Once you place your online order you will get an email confirmation from PayPal (if you used credit card or PayPal), and one from our WooCommerce shopping system. These emails will echo the details (including your measurements, if supplied) of your order. Next you’ll hear from us if we have a question about your items. Then when your order ships you’ll get an email with important details about caring for your device. If your shipping label is generated online (all US orders, plus other Priority and Express orders) you’ll get a separate email with a tracking number. Note that we don’t use the online order status feature of our shopping cart system; if you need to cancel your order please email us instead of marking it cancelled. We will email you about any actual order changes or questions. Please DO NOT PLACE AN EXTRA ORDER to correct a mistake. Contact us to have your order modified. Cancelling extra orders costs us the full fee that PayPal charges us to process payments.
(Note that for older Android phones it has been reported that our navigation menus and the drop-downs for inputting measurements and other options don’t work. If you don’t have another way to shop we’ll need to help you by sending a PayPal invoice or taking a phone order).
If you’re shopping for someone else, we say “HIS body, HIS decision” so we can recommend a gift certificate as a thoughtful way to help him get started. It’s always refundable and never expires. (But note: If you use a credit card or PayPal account, then PayPal charges up to 5% in fees which they don’t refund. We’ll split that loss with you.)
Make checks or money orders payable to “TLC Tugger” or if you need to be discreet, “Ron Low” also works.
Postal address (orders and general info):
TLC Tugger.com, Inc.
2020 Landwehr Rd
Northbrook, IL 60062
(Include an e-mail address if you’d like notification of payment receipt and order ship dates, but NOTE: It seems Hotmail, Yahoo, AOL, MSN, and even Comcast often block our replies to you, so use a different address if you have one.)
“SIGNATURE REQUIRED” mail is NOT accepted at this address. It will be returned to you.
Orders and General Information: Service@TLCTugger.com
You can place an order by phone but most folks want to keep their credit card details private.
847 414-1692 (Chicago, USA)